Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register as a member on the site, fill out a contact form, subscribe to any newsletter and/or mailing list and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and relevant details about their experience in our society, productions, any form of amateur dramatics, singing, dancing and other relevant activities (specifically when applying for membership, an audition and/or to become part of any of our committees through our Site).
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site (including searches made to locate our Site), such as the operating system and the Internet service providers utilized and other similar information.
How we use collected information
Colchester Operatic Society collects and uses Users personal information for the following purposes:
- To improve our Services – Your information helps us to more effectively promote our productions, connect with our membership and provide up to date, desired and relevant information for Users
- To improve our Site – We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To administer a content, promotion, survey or other Site feature
- To send Users information they agreed to receive about topics and productions we think will be of interest to them.
- To send periodic emails
The email address Users provide for accessing the members area, will only be used to send them information and updates pertaining to their membership and our Society. It may also be used to respond to their inquiries, and/or other requests or questions. If the User decides to opt-in to our mailing list, they will receive emails that may include Society and local theatre news, updates, information on related productions or events, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
Retaining your information
We will retain personal information we collect for as long as you remain a member of our Society and as long as needed to provide our Services or to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
Sharing your information
We share your personal information with third parties to help us use your personal information, as described above, but only with trusted and relevant third parties. These third parties include:
- Google analytics – to help us understand how our customers use the Site.
You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Mailchimp – to compile and operate our mailing list.
You can read more about how Mailchimp uses your personal information here: https://mailchimp.com/legal/privacy/.
- Mercury Theatre – we occasionally share our mailing lists to promote our current productions taking place at the Mercury Theatre through their marketing service, which includes emails and postal information. They only use this for our own productions and their emails contain details of how to unsubscribe from their list should you wish to. If you would prefer us not to share your contact details with the Mercury then please let us know by contacting us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password and data stored on our Site, taking into account the risks involved in the processing and the nature of the personal information.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
If a security breach causes an unauthorized intrusion into our system that materially affects you, then we will notify you as soon as possible and later report the action we took in response.
Colchester Operatic Society members require a username and password to log in to the members area. You must keep your username and password secure, and never disclose it to a third party. The account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them.
Accessing / Deleting your data
We will give you access to any personal information we hold about you within 30 days of any request for that information. You may request to access, correct, amend or delete information we hold about you by contacting us using the details at the bottom of this page. Unless it is prohibited by law, we will remove any personal information about you from our servers at your request. There is no charge for you to access or update your personal information.
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Colchester Operatic Society
8 Morello Court
Or through our contact us page
Last updated: 13/07/2019